Privacy Policy

Privacy Policy – Community Energy Preston

Community Energy Preston (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us through our website, events, mailing list, or other activities.

Our Contact Details

Organisation Name: Community Energy Preston

Main Contact Name: Project Co-ordinator

Email: hello@communityenergypreston.co.uk

Types of Personal Information We Collect

We collect and process the following types of personal information:

a. Personal Identifiers

Name

Email address

Phone number

Mailing address

b. Energy Usage Data (For organisations that partner with CEP)

Meter Point Administration Numbers (MPANs)

Meter Point Reference Numbers (MPRNs)

Energy consumption data (if applicable for financial modelling or project assessments)

c. Website Data

IP address

Browser type

Cookies and other usage data

3. How We Collect Personal Information

We collect personal information in the following ways:

Directly from you when you sign up for newsletters, events, or membership.

When you share details to inquire about or participate in our projects.

Automatically through website cookies and analytics.

How We Use Personal Information

Your information is used for the following purposes:

Communications: To provide updates on our projects, events, and activities.

Membership Records: To manage your membership in our group.

Energy Project Development: To calculate and model energy usage for project feasibility studies.

Marketing: To share newsletters, success stories, and updates about community energy.

Event Management: To coordinate participation in our events.

Sharing Your Information

We do not sell or trade your personal information. However, we may share your information:

With Trusted Partners: Service providers assisting with website hosting, payment processing, or data analysis.

Lawful Basis for Processing

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing your data are:

Your Consent: You may withdraw your consent at any time by contacting us.

Contractual Obligations: When processing is necessary for agreements or memberships.

Legitimate Interests: To advance our mission of community energy development.

Data Storage and Retention

Storage: Your data is securely stored in password-protected systems such as Microsoft Teams.

Retention:

Contact details for newsletters and updates are retained for up to five years.

Energy usage data for modelling purposes is retained until the project is completed or no longer relevant.

Data will be securely deleted or anonymised after the retention period.

Your Data Protection Rights

You have the following rights under data protection law:

Right of Access: Request copies of your data.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal information in certain circumstances.

Right to Restrict Processing: Request limits on how your data is processed.

Right to Object: Object to processing based on legitimate interests.

Right to Data Portability: Request transfer of your data to another organisation.

You can exercise your rights by contacting us at hello@communityenergypreston.co.uk

Cookies and Website Usage

Our website uses cookies to enhance your browsing experience and analyse traffic. You can disable cookies in your browser settings, but this may affect functionality.

Complaints

If you have concerns about how we handle your data, please contact us at hello@communityenergypreston.co.uk . You can also raise complaints with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Phone: 0303 123 1113 Website: https://ico.org.uk

First drafted – 20th January 2025

Updated April 2026